FAQ

Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

What materials do you work with?

I work with a variety of materials including gold, silver, gemstones, and glass beads. I used high quality seed beads for all of my earrings. Most beads are Miyuki or Czech glass beads which are known for their consistency, durability, and wide range of colors and finishes. Although they are more expensive they show in their beauty and durability. The strive to always use natural stones to pull in the beauty of earth element into my earrings. Glass beads are also used, and provide sparkle and shine to many designs.

Do you do custom designs and orders?

Yes, if you see a design that you like in my store on on my Instagram page I can custom make and also customize the colors as desired. I will work with clients on creating the perfect earrings for their taste.

What is your design process?

Bead weaving is a time intensive process, with each bead hand woven one by one. Each pair of earrings can take anywhere from 3-15 hours, depending on the design and intricacy. Time is also spent creating custom and unique pattens for each pair of new earrings. I hand draw my designs and then bring them to life with beads.

If a pair of earrings isn't available you can expect 7-10 days for the pair to be made and shipped to you. Any earrings listed in the shop can be ordered. All in stock earrings are shipping within 1-2 business days from time of order.

How are the earrings shipped?

Earrings are shipped in their own box with custom Pebble and Plume packaging. Each pair is secured in a padded box and then shipped via USPS. Shipped is available in the US for a flat rate of $8. Free shipping on orders over $75. If local in the Sacramento area, a pick up can be arranged.

Shipping to other countries is available with a custom order request and additional shipping costs will be charged.

Return and Refund Policy

Pebble and Plume is a small business, creating one of a kind hand made pieces. Returns and refunds are not accepted.

A Replacement policy consists of:

Item is broken upon arrival (time stamp picture is required), replacement item will be sent
Wrong Item is shipped (time stamp picture is required), replacement item will be sent
If item is damaged during shipping a pre-paid label will be provided for the jewelry to be returned (required)
Contact info@pebbleandplume.com